ePathChina Electronics Blog

When you using a MP4 Player, you may encountered some little problem, following common MP4 Player symptom and the solutions may help you. 1. Products cannot be turned on?Check the battery. If the battery is discharged, please use the provide power adapter to charge the battery and then retry. If there is no response of the product, please press “RESET” button on the side of the unit. Note that RESET will be disconnected, but there is no influence on the MP4. 2. Buttons do not work?Check whether the power switch is in the HOLD position. If it is, please move it to the opposite direction. 3. No sound?Check whether the voice is set to “0″ or not. If so, please control it to your favorite position. Check whether there is any playing source in the product. If there is no playing source in the product, there will be no sound output. 4. Noise in playing?The damaged music files may utter noise, or discontinued sound output. Check whether the earphone is connected. Impurity in the jack/terminal in the earphone may also cause noise. 5.The time for playing the files in the connected memory is shortened?Compare with the files in the built-in memory, it requires more sources while playing the files on the external memory of MP4. Therefore, if the product playing is respectively saved in the same file in the memory and the outside memory and the built-in memory, the time for playing the former may be shortened. 6. FM radio channels unable to work normally?Since there is no configuration of independent antenna, the MP4 Players uses the connected earphone to receive FM radio signals. Therefore, please try to stretch your ears so that the signal effect will be better. The reception sensitivity may differ as the positions are different. If you cannot hear the FM radio in the zone being checked, it may be due to the cause of the FM modules. In this case, please contact the nearest customer services center. 7. Noise in the recorded files?The MP4 Video Player has been equipped with super fine microphone. This may lead to the noise in the production process so that the quality will be badly distributed, which is the cause of the nature of the digital equipment. 8. Clobbers displayed on the screen?Please check whether proper language options are set up. The language options will be set up the “setting” – “system setting” – “Language setting”. 9. Unable to download files?Make sure that the computer and the player aer properly connected. Make sure that the memory space of the memory is full. Make sure the the USB connection lines are undamaged.

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